Be ready before it happens

Incidents happen — but chaos doesn't have to. Planning ahead reduces downtime, cost, and reputational harm. Think of it like a fire drill: you hope you never need it, but if the alarm goes off, you'll be ready to act calmly and effectively.

• • Organisations that want a clear, documented plan for handling cyber incidents.
• • SMEs without a dedicated security or IT incident response team.
• • Businesses working towards compliance frameworks such as ISO 27001, IASME Cyber Assurance, or Defence Cyber Certification (DCC).

We help you develop proportionate response plans, clear communication workflows, and tested playbooks, so you can act fast, minimise damage, and recover with confidence. Our approach is simple, practical, and aligned with NCSC guidance and the NIST Incident Response Framework, designed for SMEs without dedicated security teams.

• • Incident Response Plan (IRP): tailored procedures for identification, containment, eradication, and recovery.
• • Roles & Responsibilities: defined responsibilities for management, IT, and communications.
• • Communication Flow: internal escalation and external reporting (e.g. ICO, NCSC, law enforcement, suppliers).
• • Incident Playbooks: ready-to-use scenarios for ransomware, phishing, insider threat, or data loss.
• • Table-Top Exercises: simulated scenarios to test preparedness and identify improvement areas.
• • Post-Incident Review Template: ensure lessons learned are captured and acted upon.

Incident response is one part of building full organisational resilience. We can help you integrate your plan into:

• • Business Continuity & Disaster Recovery (BCDR)
• • Security Risk Assessment & Gap Analysis
• • Policy & Governance Support
• • Cyber Health Check

Without preparation, even minor incidents can escalate into crises. With a plan, you can contain threats, recover faster, and demonstrate control to customers, regulators, and insurers.