A digital services company takes proactive steps to strengthen cybersecurity
Industry
Digital Services
Company Size
25 employees
Duration
6 weeks
Client Background
A 25-person digital services company recognised that, while their technical team followed sensible security practices, they lacked formal assurance or external validation. With a largely remote workforce, including international staff, and growing scrutiny from clients to demonstrate cybersecurity maturity, they wanted to get ahead of the curve, proactively showing that they take security seriously.
The Challenge
Despite being a technically capable organisation, the client admitted they weren’t sure how to demonstrate good security externally or what framework would best suit their environment. They operated across Windows, macOS, and Linux platforms with significant infrastructure in AWS, and were unsure how demanding certification would be in terms of time and disruption. Their concern was that pursuing formal certification might become too resource-intensive or interfere with day-to-day operations.
Our Approach
Dalton Cyber began by explaining a range of certification and assurance options, aligned to different levels of commitment, budget, and internal capability. Through open discussions, we reassured the client that improving cybersecurity need not be intrusive or overwhelming. We helped them understand what each option involved, identified quick wins, and guided them through the steps needed to remediate gaps before assessment. Our goal was to simplify the process and build confidence that certification could enhance, not hinder, their operations.
The Outcome
The client chose Cyber Essentials Plus, which provided a balanced, credible way to demonstrate good cybersecurity practice both internally and externally. It gave them confidence that their existing controls were effective while offering clear direction on areas to strengthen further. The client now views cybersecurity as an ongoing journey rather than a one-off exercise, and plans to continue developing their maturity over time.
Lessons Learned
• You don’t have to do everything at once — improving cyber resilience is a journey. • The right framework can help validate existing good practice without overwhelming your team. • Dalton Cyber focuses on long-term partnerships, supporting clients as they grow their capability at a sustainable pace.
What the Client Said
"We really appreciate your support throughout the process. Dalton Cyber outlined the steps clearly and de-mystified the requirements. It was far easier and less disruptive than we’d expected."
Thinking about your next steps? If you want to strengthen your cybersecurity but aren’t sure where to start, we can help you identify the right next step for your business. We’ll never sell you something you don’t need. We'll just offer clear, practical guidance and a roadmap that fits your pace and priorities. Let's set up a no-obligation discussion to explore what’s right for you.